Case study: Wolf Trees

Case study

Wolf Trees

Industry: Arboriculture/Tree care

Location: Sydney

Size: 5-10 people

Topic: Schedule management and safety compliance

Background

Wolf Trees, a Sydney-based tree removal business, faced the typical growing pains of expanding to a larger team. The owner managed schedules using a paper diary, which became chaotic as the team grew. Taking a holiday felt impossible without risking disruptions to the business. Additionally, invoicing clients later meant delayed payments, and safety protocols were all done on paper, which took time and left room for errors.

Challenges

Unmanageable Scheduling: The paper diary system was outdated and became difficult to manage as the team expanded.

Delayed Payments: Sending invoices post-service created cash flow issues and added to the admin workload.

Safety Compliance: Safety checks and toolbox talks were done manually on paper, making them time-consuming and harder to track.

Solution

To help Wolf Trees keep up with its growth, Spek’d introduced practical solutions that simplified operations:

Digital Scheduling Tool: We implemented a scheduling system that connected seamlessly with their existing finance software. This made job management straightforward and allowed the owner to keep an eye on things, even from a distance.

Onsite Payment Service: We set up a mobile payment service, so the team could collect payments directly on the job. This reduced outstanding invoices and improved cash flow.

Custom Safety Forms: To ensure safety and compliance, we developed digital forms for daily checks, safety inspections, and toolbox talks. These forms streamlined reporting and ensured the team followed protocols consistently.

client testimonial

Jonnie Goodman

Director

"We’ve been SO happy with the customer service we’ve had with Spek’d. From the very start we had our own dedicated account manager, and the response times to our queries have been lightning quick, I highly recommend these guys - great job! Thanks so much to the team”