How we help

What is an operations audit?

A business operations audit is a deep dive into how your business is currently running. We look at your core operational areas — systems, processes and team, to find what’s working, what’s missing, and what’s slowing you down.

As your Fractional COO we give you strategic insight without the full-time cost, helping you build a strong operational foundation to support sustainable growth.

Who is this for?

Our operations audit is ideal for small to medium businesses who are:

Growing quickly but feeling stretched or disorganised

Wearing too many hats and struggling to delegate effectively

Struggling with inconsistent processes or team confusion

Drowning in admin and manual

tasks

Unsure which systems or software are actually helping

Ready to scale but lacking operational clarity

Our proven process goes beyond surface level reviews. This is a hands-on, collaborative process that gives you real insight and practical next steps.

Whats included?

Pre-work questionnaire

We start with a targeted questionnaire for you and your team to understand your current operations, pain points, and business goals.

Team 1:1s

We meet with key team members to understand their roles, challenges, and opportunities from the inside out.

3-hour deep dive session

A strategic workshop with your leadership or management team, where we map out your current operations, uncover gaps, and clarify what’s holding you back.

Audit findings & solutions deck

You’ll receive a tailored presentation outlining our findings, priority areas, and recommended actions across systems, processes, and team structure.

Clear 12-month roadmap

We’ll give you a focused action plan showing what to tackle first — whether that’s system upgrades, better documentation, clearer roles, or more support.

"I couldn’t be more impressed"

"Spek’d recently conducted an Operations Audit for Metamorphosis Design Consultants, and I couldn’t be more impressed with their expertise and approach. From the outset, the Spek’d team was professional, passionate, and incredibly generous with their insights. Their in-depth research and tailored recommendations have provided invaluable clarity for optimising operations within my business.