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Process documentation that your team will actually use
Let’s be honest, no one wants a 1000-page operations manual that sits in a folder and never gets opened.
At Spek’d, we document your processes in a way that’s simple, practical and easy for your team to follow.
Think checklists, how-to guides, step-by-step instructions, supporting documents, templates and video content. Whether it’s a screen recording of how to raise a PO or a quick explainer walking someone through a workflow, these formats help bring processes to life and make them easier to understand and follow.
Why process documentation matters
A lot of small business owners think documentation is just for big, corporate businesses. But the truth is, it’s even more important for SMEs — especially if you’re growing, wearing too many hats, or starting to build a team.
Good documentation gives your team the tools to do things right, without relying on constant reminders, micromanagement or memory.
When your processes are documented:
You can step away from the day-to-day without things falling apart
Your team has clear, repeatable steps to follow
New staff can be onboarded quickly and consistently
Mistakes are reduced, and rework is minimised
Your time is freed up to focus on growth, not answering that same question for the hundredth time
Whether you're training a VA, delegating to your team, or prepping for automation and AI, having your processes clearly documented helps you build a business that can run without you.
We don’t just hand over a massive doc and call it done. We create clear, useful documentation tailored to your team and the way your business actually works.
Whats do we do?
Clear, step-by-step process documentation
We break down your key tasks into simple, repeatable steps that anyone on your team can follow — reducing guesswork, mistakes, and hand-holding.
Easy-to-use checklists
We create practical checklists that your team can tick off as they go, helping ensure nothing gets missed — perfect for recurring tasks or onboarding steps.
Customisable templates
From email responses to quote formats, we build ready-to-use templates that save time, keep things consistent, and take the pressure off remembering what to say or do next.
Short, helpful videos for tricky or visual tasks
Some things are better shown than written. We create screen recordings and explainers for processes that are more visual or harder to capture in words.
Visual workflows or maps
We design clear, visual diagrams that show how different parts of your business connect — helping your team understand the bigger picture.
Ok, my processes have been documented. What next?
Once your processes are documented, you’ve got the foundations to do so much more — whether that’s handing tasks off to a VA, training new team members, or exploring automation and AI.
If you're ready to save time, reduce stress and scale with confidence, process documentation is just the beginning.
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Whether you're ready to start a project or simply want to chat, drop us a line.
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